Refund policy

At Yah’den Enterprises, we want you to love your purchase. Because many of our pieces are unique, handmade, artisan-produced, or available in limited quantities, we encourage you to carefully review product descriptions, measurements, sizing information, and our return policy before completing your purchase.

7-Day Return Policy

We have a 7-day return policy, which means you must request a return and return the eligible item(s) within 7 days of receiving your order.

To be eligible for a return, your item must:

  • Be in the same condition in which you received it

  • Be unworn, unused, and unwashed

  • Have all original tags attached

  • Be in its original packaging

  • Be free from makeup, deodorant, perfume, stains, alterations, pet hair, or other signs of wear

  • Include a receipt or other proof of purchase

Items that do not meet these requirements may not be accepted for return.

Starting a Return

To request a return, please contact us at info@yahdenenterprises.com within the 7-day return period.

If your return is approved, we will provide you with instructions on how and where to send your package.

Customers are responsible for return shipping costs for standard returns, including returns due to fit, sizing, preference, or change of mind.

Yah’den Enterprises will cover reasonable return shipping costs when the return is due to an incorrect, damaged, or defective item received from us.

Original shipping charges are non-refundable unless the return is the result of an error by Yah’den Enterprises.

Items sent back to Yah’den Enterprises without first requesting and receiving authorization for a return will not be accepted.

For questions regarding a return, please contact info@yahdenenterprises.com.

Damaged, Defective or Incorrect Items

Please inspect your order as soon as you receive it.

If your item arrives damaged or defective, or if you receive the wrong item, please contact us immediately so we can evaluate the issue and make it right.

Please include your order number, a description of the issue, and clear photographs of the item and packaging when contacting us.

If we determine that the item is damaged, defective, or incorrect due to an error by Yah’den Enterprises, we will provide return instructions and cover the applicable return shipping costs.

Exceptions & Non-Returnable Items

Certain products are FINAL SALE and cannot be returned or exchanged, except when an item arrives damaged, defective, or incorrect.

Final-sale items include:

  • All sale and clearance items

  • All jewelry, including earrings and necklaces

  • Customized, personalized, or special-order products

  • Hats and headwraps

  • Personal care and beauty products, including body oils, soaps, and similar products

  • Gift cards

For hygiene, safety, and product-integrity reasons, these items are not eligible for returns or exchanges.

Please contact us at info@yahdenenterprises.com before purchasing if you have questions about whether a specific product is eligible for return.

Sale & Clearance Items

ALL SALE AND CLEARANCE PURCHASES ARE FINAL SALE.

Sale and clearance items cannot be returned, exchanged, or refunded.

We strongly encourage customers to review product descriptions, measurements, sizing information, and photographs carefully before purchasing a sale or clearance item.

Jewelry

ALL JEWELRY SALES ARE FINAL.

For hygiene and product-integrity reasons, jewelry cannot be returned or exchanged unless it arrives damaged, defective, or you receive an incorrect item.

Exchanges

We do not process direct exchanges.

The fastest way to receive a different item or size is to request a return for your eligible item within the 7-day return period. Once the return has been accepted, you may make a separate purchase for the new item.

Customers are responsible for the cost of returning the original eligible item and any applicable shipping costs associated with placing a new order.

Because many Yah’den products are available in limited quantities, we cannot guarantee that another size, print, color, or style will remain available while your return is being processed.

Refunds

Once we receive and inspect your eligible return, we will notify you and let you know whether your refund has been approved.

If approved, your refund will be automatically issued to your original payment method.

Please allow additional processing time for your bank or credit card company to post the refund to your account.

Return shipping costs and original shipping charges are non-refundable for standard returns. If the return is due to an incorrect, damaged, or defective item caused by Yah’den Enterprises, we will cover the applicable return shipping costs.

Sizing & Product Measurements

Many Yah’den garments are handmade, artisan-produced, limited-run, or designed with flexible sizing. Slight variations in measurements, prints, patterns, and placement may occur and are part of the unique nature of these pieces.

We strongly encourage customers to review the specific measurements and sizing information provided on each product page before ordering.

If you are unsure about sizing or fit, please contact us at info@yahdenenterprises.com before placing your order. We are happy to assist you.

Questions

For questions regarding returns, sizing, damaged merchandise, or your order, please contact:

Yah’den Enterprises
Email: info@yahdenenterprises.com

By completing a purchase with Yah’den Enterprises, you acknowledge and agree to this Return & Refund Policy.

Yah’den Enterprises
Wear Yah’den. Embrace Your Heritage.